Jun 15 2009

Why Failover Hosting is Important

If you run an online business or any other website that needs to have a high degree of reliability and stability, you know how disastrous having significant downtime or having to roll back your data can be. It can lead to everything from lost sales to maintenance costs to loss of important records, and the best way to prevent system failure of this kind is to make sure the hosting company you sign up with provides failover hosting. Here, we’ll take a quick look at how failover works, and why it is important to any website that needs to keep its data stable and intact at all times.

Failover hosting essentially consists of two separate servers that have a “heartbeat” cable running between them. The main server, which normally hosts the website and stores data, sends electronic signals to the secondary server. Should the main server fail, these signals will cease, thus causing the secondary server to immediately take over the task of hosting the website. Each server is updated simultaneously, so that they always have the same type of data. This is called redundancy, and it is used to keep one server from getting ahead of the other and thus losing track of data.

Failover hosting can have a number of other benefits and features. Occasionally, there is a third server called a “spare parts” server, which is used to decrease downtime while failback is being performed. Failback refers to the process of restoring the original server to its normal capacity after it has failed. The second server may also be able to send a page to a technician or support center in order to get someone on the scene quickly to failback the original machine. Using failover in your hosting service is an excellent way to cut down on the amount of time your site is down during maintenance or technical problems, and will ensure that you don’t lose any important information in the case of any technical problems.

There are a lot of things that you will want to avoid losing, particularly if you run a business online, and failover hosting is simply the best way to prevent that. There are several ways to use failover, as it might be automated or be initiated by a human technician, but in the end it serves as the only way to not only back up data but increase overall downtime.


Oct 22 2008

From the CEO

Howdy Zoomers,
First an introduction and background check. My name is Greg Landis, Im the CEO of Landis holdings, Inc. A Houston, TX based company. Most of you already know Kiet Duong, CEO of HostingZoom, but you might not know that me and Kiet have been neighbors for some time. Our companies grew under similar circumstances, offering similar products, and from the same city here in Houston. We even share the same colocation facilities and product vendors. In many ways, too many to list, our companies were always siblings and we often spoke of ways the two might benefit one another.

Those talks grew and grew over the months until we realized we are already aligned so we made it official. All of our companies are already very profitable, and very reputable. In this agreement Kiet will remain on in his same executive level and power, with a new title. Thats as far as the changes go, we have zero plans to move, alter, or upset clients in any fashion.

We do have some awesome benefits for all the companies under our corp umbrella though. Lets go over how some of these are already being deployed and which ones are coming and how far out they are. Me, Kiet, Dylan, Les, Masood, Vlad, and other key members of HostingZoom/ResellerZoom/ModVPS have been laying out plans and discussing client needs and the main wish list. The even better news is we don’t plan to pick one, instead we have the unique opportunity to do them all. Thanks to these companies being profitable we have no need or desire to upset any flow thats working well.

Personnel
There are some great and talented people behind the entire staff here and we plan to keep them all. In fact since August this year Landis Holdings has been hiring new staff at an incredible rate. The technical staff alone has grown almost 40% and we aren’t done adding to that yet. We have some big plans to offer incredible support features and options. We have also increased our development staff to help bring in some of the much anticipated requests of the clients from the forums and emails.

Operations
We do not plan to make any change in the flow of operations on any level that could negatively impact clients. Let me make it clear, there doesn’t need to be server migrations and data transfers, nothing will be shut off or stopped. All companies already operate smoothly and profitable, we do not wish to upset any of them in any way by imposing the policies of one over the other. Each has in place its own chain of command, staff, servers, and colo. There are some things we see people wanting though that we can now instantly provide over the next week, month, and I’m confident all before years end.

Bullet Breakdown

  • Increase support staff, software, and additional ways of communicating with clients.
  • Give all HostingZoom/ResellerZoom/Modvps servers access to be worked on by our own onsite offices right there in the Atlanta datacenter where we already have Landis Holdings personnel working along side the actual datacenter personnel.
  • Increase server resources and limits, decrease clients per servers/clusters
  • Bring back the non-failover shared hosting plan hostingzoom was built on
  • Improve current failover reliability 100% over by using improved proven failover technology
  • Raising the physical RAM on every server to not less than 4gb. With todays low RAM prices theres no reason to not fill a motherboard these days on RAM.
  • RAID arrays for improved I/O access speed and reduced load.
  • Offer more upgrades and addons that each doesnt currently offer, AND not take away any existing options .
  • Add at no additional cost, enterprise R1Soft backups from a sister company to all HZ/RZ/ModVPS clients. R1soft will make numerous backups of all server data with several restore points. It also helps greatly reduce the I/O and thus load on the servers its backing up compared to current backup software
  • Open polls and surveys in the client forums to engage the community and find out what if anything they would like to see added.
  • And to prove this all isn’t just talk, everything I just mentioned has already begun. Kiet and other independent parties and staff will concur, we are in here to put some polish on the place. Point by point:
    - We already have hired several new workers and are agressively working to complete development improvements to scripts and features clients have been requesting
    - We have already placed a massive order for the largest shipment of servers in all HostingZoom history. Brought in to load balance, offer new services, complete all backup promises within the next 30 days, offer additional vps and reseller options, and more.
    - All new servers are equipped with 4gb to 16gb ram, RAID-10, and many extras to be stored in our onsite offices.
    - R1soft licenses are ready and awaiting the arrival of our equipment to engage all backups right now
    - Me and several others have been actively engaged with the forum community already.
    - Kiet, myself, other members of management and all the HZ staff are now and will continue to always actively be engaged with the clients and operations.

    Im posting my email for anyone that needs to reach me, Greg@hostingzoom.com . Most of you already know Kiets, Kiet@hostingzoom.com and we both welcome any comments you have to offer.

    Thanks, Im looking forward to meeting you all in the forums.


    Aug 30 2008

    Welcome HostingZoomers!

    Welcome to the new HostingZoom Blog.  This is the first of what will be many informative and I hope helpful blog posts we make. We will introduce new team members often and write peices that help resellers and their client base grow. The foundation of this company is resellers and their success. When they succeed they buy more hosting and we succeed. We will be dedicating the months ahead towards improving all our internal communications with clients, boost up affiliate and referrals, reduce system loads, beef up servers and nodes, and add new backup technology to further reduce loads and improve quality and functionality of the backups. We will go into depth on each of these and more in the coming posts. Check back soon for some great things to come with HostingZoom!